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The Relationship between Organizational Socialization and Organizational Citizenship Behavior among Nurses in General Hospitals

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KMID : 1004620120180030413
±èÁö¹Ì ( Kim Ji-Mee ) - µ¿³²º¸°Ç´ëÇÐ °£È£°ú

¹ÚÇýÀÚ ( Park Hie-Ja ) - ÇѾç´ëÇб³º´¿ø
À̼±Çý ( Lee Seon-Hye ) - ºÎõ´ëÇб³ °£È£Çаú

Abstract

Purpose: This study is to determine the patterns of relationship between organizational socialization (OS) and organizational citizenship behavior (OCB) among nurses working in a general hospital setting by examining whether organizational adaptation through OS leads to positive behavioral changes, which may be helpful to improve organizational performances.

Methods: The data were collected from 494 nurses in five general hospitals using a structured questionnaire, and they were analyzed by conducting canonical correlation analysis using SPSS 12.0.

Results: The analysis of the relationship patterns between OS and OCB revealed that two significant canonical correlations between the two groups of nurses with less than 5 years of working experience (LT) vs. more than 5 years of experience (MT), respectively. Thus, the complicated correlations between OS and OCB were identified. The variables that contributed to each canonical function most were ¡®politics¡¯, ¡®organizational goals and values¡¯ in the LT group, and ¡®organizational goals and values¡¯ and ¡®language¡¯ in the MT group. The notable point in the relation between OS and OCB in our study was negative contribution of ¡®sportsmanship¡¯ among the OCB variables in the MT group. This is thought to be the negative effect of OS.

Conclusion: More effective workforce management could be achieved by adopting a differentiated approach according to work experience. To develop a better program to enhance OS, more careful attention to OCB of experienced nurses should be paid to minimize a negative effect on organization while rewarding individuals or departments for a positive organizational behavior.
KeyWords
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Nurse, Organizational socialization, Organizational citizenship behavior
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